What happens if the inspection fails?
In in the event of a failed inspection, it is the buyer's responsibility to understand why the inspection failed. Was the failure due to communication error, factory oversight, unclear specifications, etc.? Once the reason for failure is brought to light, the buyer can begin to work with the factory to determine corrective measures.
Oftentimes, these measures need to be discussed before the order is placed and the clause would need to be put into the purchase contract. Without this, a factory is not obligated to correct their mistakes. This is why it is important to complete a spec sheet.
It is important to note, through our standalone Quality Inspection service, Guided Imports plays an impartial role in the inspection of the goods. Guided Imports and its inspectors are not liable or responsible for correcting or resolving issues from the factory uncovered through the inspection.