Terms and Conditions : Shipping & Freight Forwarding

Terms and Conditions

Shipping & Freight Forwarding

Customs Clearance

  • All customs clearance is handled through our local forwarder partners.
  • We do not provide certified customs and duty quotations. We can only provide estimates.

Limitation of Liability

  • Guided Imports and its partners do not have any control over nor are we liable for additional fees which may be incurred by client when goods are in the destination country, nor for lapses in time that may occur as a result of customs examinations, quarantines, holds, warehouse fees, port charges, and any other fees incurred due to foreign entities.
  • Guided Imports is not responsible for any damages caused by shipping.
    • We provide options for insurance
  • Guided Imports is not responsible for lost or misplaced cartons or goods.

Payment Terms for Shipments to The United States

  • Air Express: 100% before shipment.
  • Air Cargo & Sea shipments: US Citizen, payable in full once goods clear customs
    • Non US Citizen, must pay 50% deposit prior to the goods leaving China, the balance is due within 48 hours of the goods clearing customs.
  • In the event the goods are not paid for in full within 30 days of the goods clearing customs, the goods will be seized and liquidated. All costs associated with such action will be the sole responsibility of client. No monies will be returned to client

Payment Terms for Shipments to All Other Countries 

  • Air Express: 100% before shipment.
  • Air Cargo & Sea shipments: pay 50% deposit prior to the goods leaving China, the balance is due within 48 hours of the goods clearing customs.
  • In the event the goods are not paid for in full within 30 days of the goods clearing customs, the goods will be seized and liquidated. All costs associated with such action will be the sole responsibility of client. No monies will be returned to client

Storage Fees

Shipments that do not clear the Guided Imports warehouse within 7 days (excluding Chinese holidays) are subject to storage fees. Guided Imports will impose a fee amounting to 1% of the estimated shipping price each day that the goods remain in the Guided Imports warehouse.

Abandonment

Goods left in the Guided Imports warehouse for 90 days are considered abandoned goods. All rights to the goods shall vest with Guided Imports. Goods will be liquidated to cover expenses incurred. All costs associated with such action will be the sole responsibility of client. No monies will be returned to client.

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